Delivery information

Where we deliver

Voyagesome currently delivers to Austria, Belgium, Denmark, Finland, Germany, Greece, the Netherlands and Sweden. Select your country in the store before ordering so availability, currency and checkout information are shown correctly.

How orders are delivered

Products are dispatched by our fulfilment partners to the delivery address entered at checkout. If an order contains products fulfilled from different locations, the items may arrive in separate parcels and at different times.

Delivery estimates

Most supported destinations are estimated at 3–8 business days after processing. The estimate shown for an individual product or at checkout takes priority. Delivery can vary by destination, product availability, carrier conditions and unusually busy periods.

Shipping charges

Available shipping options and their prices are shown at checkout before payment. Charges vary by destination, product and whether an order requires more than one parcel.

Tracking and delivery help

Tracking information is sent when it becomes available. Please check the delivery address carefully before ordering. If a parcel is delayed, damaged or marked as delivered but cannot be found, contact Voyagesome with your order number so we can investigate.

Returns

Contact us before sending an item back because the correct return destination can depend on the product. Read the practical steps on our Returns & refunds page.